Frequently Asked Questions

Orders & Shipping

How long does delivery take within the UAE?

Standard delivery within the UAE typically takes 2–5 business days. Express options may be available at checkout.

Do you ship internationally?

We currently ship within the UAE. International shipping is coming soon — stay tuned.

How do I track my order?

Once your order is dispatched, you'll receive a confirmation email with a tracking link. You can also log into your account to check your order status.

Can I change or cancel my order?

Orders can be amended or cancelled within 24 hours of placement. Please contact us at hmworldjunction@gmail.com as soon as possible.

Products

Are your products suitable for beginners?

Absolutely. Our range caters to all levels — from first-time gym-goers to competitive CrossFit athletes. If you need guidance on what's right for you, reach out and we'll help.

How do I choose the right size?

Each product page includes a detailed size guide. If you're unsure, contact us and we'll point you in the right direction.

Are your supplements authentic and safe?

Yes. We only stock supplements from reputable, verified brands. All products meet UAE regulatory standards.

Returns & Refunds

What is your return policy?

We accept returns within 14 days of delivery for unused, unopened items in their original condition. Supplements and hygiene products are non-returnable once opened.

How do I initiate a return?

Email us at hmworldjunction@gmail.com with your order number and reason for return. We'll guide you through the process.

Payments

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal. All transactions are secure and encrypted.

Is pricing inclusive of VAT?

Yes. All prices displayed on WOD21 are inclusive of UAE VAT (5%).

Still have a question?

We're happy to help. Contact us here and we'll get back to you within 24 hours.